Job Description

Looking for a certified  Professional having a Bachelor\'s Degree or MBA in Supply Chain Management or Sales & Marketing is preferred, with at least 1-2 years of proven experience of Key Accounts, Customer Services, or in a similar role in logistics, transportation, or supply chain.

This position ensures 

• Build and maintain strong, long-lasting relationships with key clients.
• Develop a deep understanding of the client’s business, needs, and challenges while identifying possibilities to improve the process.
• Proactively address problems and deliver solutions to ensure exceptional customer service and client satisfaction.
• Ensure correct data consolidation for the client’s approval for further processing.
• Liaison between cross-functional departments, i-e Operations and Finance for timely submission of invoices.
• Monitor and ensure timely recovery as per credit terms agreed with clients.
• Ability to handle challenging situations professionally.
• Strong understanding of order management and invoicing processes
• Analytical skills with hands-on expertise in MS Office.
• Excellent communication and interpersonal skills, with the ability to effectively engage with clients, internal teams, and stakeholders at all levels.

Required Skills