Deputy Manager/Manager QA

In this leadership position, the Deputy Manager/Manager QA will utilize their extensive knowledge of food safety standards such as FSSC 22000, HACCP, GMP, and related sanitation and pest management programs to develop and maintain robust quality and safety systems. The role includes managing supplier quality improvement plans and laboratory testing procedures, enforcing stringent quality documentation controls, and leading root cause analysis and corrective actions to prevent recurrence of quality issues. Strong communication, analytical, and problem-solving abilities are critical for effective audit management and sustaining long-term supply chain reliability. The candidate must demonstrate strong ethics, integrity, and the capacity to work collaboratively with cross-functional teams to uphold Interloop Holdings commitment to superior food quality and consumer safety.
Responsibilities

• Lead and manage a quality assurance team of 25 members, fostering a culture of continuous improvement and accountability.
• Develop, implement, and maintain quality assurance programs aligned with FSSC 22000, HACCP, GMP, and other relevant local and international standards to ensure compliance and product safety.
• Oversee all aspects of quality control and testing procedures including laboratory testing, sanitation programs, pest management, traceability, and product recall processes to guarantee product integrity.
• Manage supplier quality improvement initiatives to establish long-term supply chain reliability and quality consistency.
• Conduct regular audits, maintain quality documentation systems, and enforce documentation control procedures to ensure regulatory compliance and readiness for inspections.
• Drive root cause analysis, corrective actions, and preventive measures for quality issues, ensuring resolutions are sustainable and prevent recurrence.
• Collaborate with cross-functional teams including production, procurement, and regulatory affairs to integrate quality assurance practices into all operational aspects.
• Monitor and analyze quality metrics and reports to identify trends, risks, and opportunities for performance improvements.
• Ensure adherence to ethical standards, integrity, and accountability throughout quality assurance activities.
• Provide training, coaching, and development opportunities to QA team members to enhance their skills and knowledge.
• Communicate effectively with internal and external stakeholders regarding quality standards, processes, and improvements.

Required Skills